In-field Support Agent
WHO ARE WE?
Aerobotics is a South African Ag-tech company with a smart scouting platform to identify pests and diseases in tree crops. Aerobotics’ platform combines weekly satellite data, automated drone scouting, and infield scouting data to identify and track every tree on the farm. Aerobotics then uses machine learning to automatically detect pest and disease problems, and finally alerts the farmer to those locations to ground-truth the data and diagnose the specific problems. By bringing farmer validation into the loop, Aerobotics gets smarter all the time, which benefits all the farmers on the platform. The company’s web-based software platform is called Aeroview.
WHO ARE WE LOOKING FOR?
If you love the outdoors and have a passion for agriculture and technology, we have a great opportunity for you. We are looking for an In-field Support Agent who can help us to make sure Aerobotics clients are set up for success and get the most out of our technology.
DAILY DUTIES
Walking clients through their processed data in person on the farm
Train farm monitors how to use Aeroview Scout
Liaise with your regional Business Development Manager & Client Success Agent on data process and timelines
Attend agricultural events & exhibitions as a Aerobotics representative in your area
Assisting in sourcing new leads to your Business Development Manager
Help improve Aeroview user engagement by keeping clients happy
Work with product team to ensure farmers feedback is taken into consideration for future product development
Make sure clients/service providers are aware of any new developments regarding our Aeroview platform and other productsNote: This role is based in KwaZulu-Natal.
EXPERIENCE REQUIRED
One to two years work experience in a client servicing role
Candidate must have effective writing and communication skills in both english and afrikaans
Candidates must be computer literate and tech savvy
Any experience in the agricultural sector would be advantageousQUALIFICATIONS REQUIRED
Diploma or Graduate degree in Business or other related field.
]Apply This Job Now On Our Official Website![/url]
About us:
Aerobotics is a South African Ag-tech company with a smart scouting platform to identify pests and diseases in tree crops. Aerobotics’ platform combines weekly satellite data, automated drone scouting, and infield scouting data to identify and track every tree on the farm. Aerobotics then uses machine learning to automatically detect pest and disease problems, and finally alerts the farmer to those locations to ground-truth the data and diagnose the specific problems. By bringing farmer validation into the loop, Aerobotics gets smarter all the time, which benefits all the farmers on the platform. The company’s web-based software platform is called Aeroview.
WHO ARE WE LOOKING FOR?
If you love the outdoors and have a passion for agriculture and technology, we have a great opportunity for you. We are looking for an In-field Support Agent who can help us to make sure Aerobotics clients are set up for success and get the most out of our technology.
DAILY DUTIES
Walking clients through their processed data in person on the farm
Train farm monitors how to use Aeroview Scout
Liaise with your regional Business Development Manager & Client Success Agent on data process and timelines
Attend agricultural events & exhibitions as a Aerobotics representative in your area
Assisting in sourcing new leads to your Business Development Manager
Help improve Aeroview user engagement by keeping clients happy
Work with product team to ensure farmers feedback is taken into consideration for future product development
Make sure clients/service providers are aware of any new developments regarding our Aeroview platform and other productsNote: This role is based in KwaZulu-Natal.
EXPERIENCE REQUIRED
One to two years work experience in a client servicing role
Candidate must have effective writing and communication skills in both english and afrikaans
Candidates must be computer literate and tech savvy
Any experience in the agricultural sector would be advantageousQUALIFICATIONS REQUIRED
Diploma or Graduate degree in Business or other related field.
]Apply This Job Now On Our Official Website![/url]
About us:
